Terms & Conditions
Upon your first installment payment, you will be entering a monthly agreement with SB IT Solutions Ltd(SBITS).
The Client agrees that they are entering a term agreement of monthly, biannual or annual.
At ANYTIME the Client can end this agreement by giving SBITS 20 days’ notice. Your website will then be deactivated and if required, you can request your domain name to be released from us and transferred to another hosting provider; for a small domain transfer fee of N10,000.
Since most of our referrals come from our sites we build, as part of the already discounted pay monthly services, a link to SB IT Solutions Ltd will appear in either small text type or small graphic at the bottom of the Client's website; and your site may be featured on our portfolio. The branding link can be removed for a N500 /per month branding removal fee.
Additional charges will apply on changes to the design. Any service we provide is subject to acceptance and may be withdrawn at any time. If you fail to make a payment; your site may be temporarily taken offline until payment is made.
Support & Updates
We will update the components we install to your website and your content management system free of charge while you have a Hosting & Maintenance plan with SBITS. This keeps your website safe and secure, and helps prevents hacking and malware appearing on your website.
Submitting update requests is easy. Simply submit a website maintenance request here (submit request) with the changes you would like made.
While we fully test our websites, sometimes a fault may occur that is due to our work. In this event we will fix the fault for you at no cost (this doesn't cover adventurous website owners who break something).
Your website will be browser tested for the most popular web browsers at the time of building your website. We do not cover the cost to make changes to your website that is due to major releases of new web browser.
While we do try to include as many requests as possible with our Pay Monthly Website Plans, the following is not included as a standard design:
- Improvements or additional changes to pages design/functionality
- Copy-writing of the content for the website (content is provided by client)
- Additional On-site training on the CMS system
- Costs of Specific CMS Plugins(WordPress Plugin’s) required or requested
- Changes to your design or image modifications after launch - Purchase of additional images/ fonts for use with your site
We can do all the above for you, but some services or images for example can cost a significant amount of additional fees or time to integrate.
Simply let us know any special requests when you contact us, and we'll include any additional costs in your proposal.